Shipping policy

At Noxen, we strive to deliver your orders quickly and safely across India. Please review our shipping policy below.

Order Processing

  • All orders are processed within 24-48 hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a tracking number via email or SMS.

Delivery Time

  • Standard delivery time is 5-6 business days across most locations in India.
  • Delivery times may vary slightly depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • We offer Free Shipping on all prepaid orders.
  • Any applicable shipping charges for Cash on Delivery (COD) orders will be displayed during checkout.

Order Tracking

After dispatch, you will receive tracking details that allow you to monitor your shipment in real time.

Delayed Deliveries

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes
  • Weather disruptions
  • Courier service interruptions
  • Remote delivery locations

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Noxen is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of delivery or expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact us at:

Email: noxen.customersupport@gmail.com

We are committed to ensuring a smooth and reliable shopping experience for every customer.